Case studies

A great way to see how we work in practice is to read how we’ve done it for other people. The following case studies provide a bit of context before detailing a particular issue, how we approached the solution, and the results we achieved.

  • Service Delivery Management

    Background A leading national FTSE 100 retailer embarked on a 5-year business change programme to transform legacy infrastructure, systems and processes with newer and more efficient solutions. Their strategy was to move towards the Oracle Retail product suite. This required the establishment of new teams to build and support integrated solutions, primarily to provide data flow between (but not limited to) ‘old-world’ and ‘new-world’ systems. Issue The business change programme required the development, configuration, testing and deployment of Oracle Fusion … Read more >

  • Oracle Fusion platform design and implementation

    BACKGROUND N Brown Group plc is a large international multi-brand fashion retailer with a global presence and a wide range of products. They needed a reliable and scalable platform to manage their supply chain, inventory, and sales data. To accomplish this, they selected Oracle Fusion as their platform of choice. However, they lacked the internal expertise to fully leverage the platform's capabilities and ensure its smooth operation. To address this, N Brown partnered with Singlewave, a leading provider of IT … Read more >

  • Case Study: Service Delivery for Emergency Cash Relief

    Background: A non-profit United Nations organisation focused on emergency cash relief approached Singlewave to create efficient IT infrastructure for their business needs; I.e streamlining the process of assessing, approving, and delivering emergency cash relief to beneficiaries. The U.N. organisation aimed to efficiently distribute financial aid to individuals and communities affected by various emergencies such as natural disasters, conflicts, and economic crises. Client's Objectives: 1. Develop an IT system that automates and centralises the emergency cash relief process. 2. Ensure scalability … Read more >