Case Studies
A great way to see how we work in practice is to read how we’ve done it for other people. The following case studies provide a bit of context before detailing a particular issue, how we approached the solution, and the results we achieved.
Service Delivery Management
Background A leading national FTSE 100 retailer embarked on a 5-year business change programme to transform legacy infrastructure, systems and processes with newer and more efficient solutions. Their strategy was to move towards the Oracle Retail product suite. This required the establishment of new teams to build and support integrated solutions, primarily to provide data flow between (but not limited to) ‘old-world’ and ‘new-world’ systems. Issue The business change programme required the development, configuration, testing and deployment of Oracle Fusion...
Migration from Legacy System
YBS is the third largest building society in the UK. Headquartered in Bradford,
West Yorkshire it was founded in 1864 and is listed on the London Stock
Exchange. In early 2022, YBS had selected an HR solution using Oracle Cloud,
for onboarding employees. The migration from the legacy system was not
going as smoothly as they had hoped so the Singlewave team were ...
Service Delivery for Emergency Cash Relief
Background: A non-profit United Nations organisation focused on emergency cash relief approached Singlewave to create efficient IT infrastructure for their business needs; I.e streamlining the process of assessing, approving, and delivering emergency cash relief to beneficiaries. The U.N. organisation aimed to efficiently distribute financial aid to individuals and communities affected by various emergencies such as natural disasters, conflicts, and economic crises.
Client's Objectives:
1. Develop an IT system that automates and centralises the emergency cash relief process.
2. Ensure scalability...